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Helpful Tips
There’s a lot of talk and thinking going on about tips, gratuities and service charges, and how they can best fit in with strategies to motivate staff and maximize operating income. Joe Barks,...
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What’s with the Bag?
Next to golf, F&B is the most serious issue facing any club (and usually the source of most member discontent, if there is any). William C. Donohue, Founding...
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Power in Numbers
A trip to a Business Management Institute reminded me there is so much knowledge out there. You can read it in magazines or on the Internet, study it in school or listen to books on tape, but being...
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Plan to Plan
Dan Ramella, Presidentdramella@clubandresortbusiness.com Our Design & Renovation Insights workshops have strongly reinforced my belief that long-range planning is the most critical aspect of...
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The Good Fight
Unsolicited, several GMs shared their experiences from carrying out a new part of their job: chasing down deadbeat members. Joe Barks, Editorjbarks@clubandresortbusiness.com In the course of my...
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Issues That Aren’t Going Away
The demographics of our market work against us because as we age, the less we are willing to change anything, and that stands foursquare in front of any attempts to remedy the situation. William C....
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Will Work for Free
I believe that working as a volunteer is a great thing. In my opinion, it gives you a chance to get involved with your community, in many cases assisting the less fortunate, it is an excellent...
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The 21st Century Club
Dan Ramella, Presidentdramella@clubandresortbusiness.com Our 21st Century Club series will examine the five key factors that now stand to separate the winners from the losers among those properties...
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Gripped By the Headlines
Joe Barks, Editorjbarks@clubandresortbusiness.com A steady stream of strikingly similar newspaper reports kept popping up from around the country last year. Some of the inspiration for the “21st...
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Good Ideas, Revisited
William C. Donohue,Founding Publisherbdonohue@clubandresortbusiness.com Committees should seek out problems, craft solutions, and then recommend their ideas to the Board for action—nothing more. We...
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Try Texting to Stay in Touch
James Bond, Director of Catering & Tournament Sales, Diamond Oaks Country Club, Fort Worth, Texas, jbond@diamondoaksclub.com A recent survey showed that 99.4% of all text messages are checked...
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They’ve Got It Covered
Joe Barks, Editor, jbarks@clubandresortbusiness.com I received many e-mails and calls as soon as the issue came out, from people who wanted to know if this was really a club scene. Of all the covers...
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So Far, So Good
Dan Ramella, Presidentdramella@clubandresortbusiness.com Most clubs have stemmed the tide of declining membership ranks, and many managers are talking about an influx of new members. Golf pros know...
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Brides Want It Bigger and Better
James Bond, Director of Catering & Tournament Sales, Diamond Oaks Country Club, Fort Worth, Texas, jbond@diamondoaksclub.com I explained that in a mere week from now, none of your guests will be...
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You Can Believe Your Ears
Joe Barks, Editor, jbarks@clubandresortbusiness.com The stories we find are equally varied between success and innovation, and decline and failure. Who do you think made this statement: “Some people...
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Chef to Chef Brings the ‘Wow’
William C. Donohue, Founding Publisherbdonohue@clubandresortbusiness.com The program and subject matter were timely, but the questions and discussions marked the Conference as essential to our...
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Nothing’s Off Target
Joe Barks, Editor, jbarks@clubandresortbusiness.com Is this flaky? Blasphemous? A disaster waiting to happen? Or something that might help grow the game? Golf course architect Bill Amick has drawn up...
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Trending
Dan Ramella, Presidentdramella@clubandresortbusiness.com A trend is only a general direction in which something tends to move. Jeans in the clubhouse are OK at this club, but not at that one. Someone...
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Fighting “Yellow” Stains
Joe Barks, Editor, jbarks@clubandresortbusiness.com The murkiness of the blogosphere and the ease of posting “news” on the Internet seems to have brought “yellow journalism” back into play. “Yellow...
View ArticleThe 21st Century Club
Our 21st Century Club series will examine the five key factors that now stand to separate the winners from the losers among those properties that remain. Print remains a viable medium in the digital...
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